Privacy Policy

Last updated: February 2024

Thank you for choosing Pentone Creative. This Privacy Policy is designed to inform you about the collection, use, and disclosure of personal information when you use our website and services, particularly in conjunction with Mailchimp.

By visiting Pentone Creative’s website or using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you interact with Pentone Creative, we may collect personal information such as your name, email address, phone number, and other contact details. This information is collected when you fill out forms on our website, sign up for newsletters, or engage in other activities on our site.

1.2 Usage Data

We may also collect information on how our website is accessed and used (“Usage Data”). This Usage Data may include your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

2.1 Providing and Improving Our Services

We use the collected information for various purposes, including but not limited to providing and maintaining our services, notifying you about changes to our services, and improving the overall user experience.

2.2 Communication

We may use your personal information to contact you with newsletters, marketing, or promotional materials. You can opt out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email we send.

2.3 Analytics

We may use third-party services such as Google Analytics to monitor and analyze the use of our website. These third-party service providers have their own privacy policies addressing how they use such information.

3. Information Sharing

3.1 Trusted Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

3.2 Legal Requirements

We may disclose your personal information in good faith if such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Pentone Creative.
  • Prevent or investigate possible wrongdoing in connection with our services.
  • Protect the personal safety of users of our services or the public.

4. Mailchimp Integration

4.1 Consent

By providing your personal information, you consent to the use of that information in accordance with this Privacy Policy. When you subscribe to our newsletters through Mailchimp, you are giving consent to receive marketing emails.

4.2 Mailchimp’s Privacy Policy

We use Mailchimp as our marketing automation platform. By subscribing to our newsletters, you acknowledge that the information you provide will be transferred to Mailchimp for processing in accordance with their Privacy Policy and Terms.

4.3 Opt-Out

You can opt out of our newsletters at any time by clicking the “unsubscribe” link in the footer of any email you receive from us or by contacting us directly at kelly@pentone.ca.

5. Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any personal information we hold about you.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.

To exercise any of these rights, please contact us at kelly@pentone.ca.

7. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be revised accordingly.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Pentone Creative Owner: Kelly Lerbekmo Email: kelly@pentone.ca

Thank you for choosing Pentone Creative. Your privacy and trust are of the utmost importance to us.

Email Me

kelly@pentone.ca

Phone

1-250-488-4817

Address

Penticton, British Columbia
*please call for exact address

Let’s Work Together

Feel free to reach out with any questions, or to book a consultation session. I’d love to hear from you!